log in issues for some users

Resolved
Resolved
After 1 hour and 4 minutes

We've now resolved the incident. Thanks for your patience.

Recovering
After 37 minutes

We've fixed the core issue, and are waiting for things to recover.

Investigating

Some users are seeing issues logging into Citrix.

Began at:

Affected components
  • Solarvista Platform Services
    • Data Storage
    • Message Processing
    • Web Applications
  • X9 Services
    • Citrix
    • Web Applications