Performance Issues

Identified
Identified

The issue was traced to an unexpected CPU spike on one of the instances hosting the application services. The affected instance has since been replaced, and application performance is now stabilising. The backlog of messages has also been processed successfully. We will continue to monitor and provide further updates where necessary.

Investigating

We are investigating alerting related to potential performance issues on the application. An update will be provided shortly.

Began at:

Affected components
  • Solarvista Platform Services
    • Message Processing
    • Web Applications
  • Solarvista Infrastructure Services
    • Azure