Performance Issues


We've now resolved the incident. Thanks for your patience.


The issue with the application service has now been resolved. Early monitoring shows improvements and the message backlog is being processed. We will continue to closely monitor performance.


We've identified an application service has become unhealthy causing a knock-on effect to downstream services. Message processing is delayed due to this. We are currently working on a resolution and will post a further update shortly.


We are currently investigating reports of performance issues/slow message processing. A further update will be provided shortly.

Began at:

Affected components
  • Solarvista Platform Services
    • Data Storage
    • Message Processing
    • Web Applications