Message Processing Delays

After 2 hours and 19 minutes

We've now resolved the incident. Thanks for your patience.

After 58 minutes

We believe the root of the issue has been found and resolved. Message processing has picked up and is currently processing through the backlog. We estimate this to be completed in the next 10-15 minutes.

After 22 minutes

We are currently scaling a number of different resources to attempt mitigation of the issue with message processing delays. A further update will be provided shortly


We are currently investigating a potential issue related to message processing that may be causing delays. A further update will be provided shortly.

Began at:

Affected components
  • Solarvista Platform Services
    • Data Storage
    • Message Processing