Performance Issues


We've now resolved the incident. Thanks for your patience.


Portal Performance looks to have been impacted between 11:05AM and 11:30AM this morning, This was due to Azure maintenance restarting all App services. Since that time metrics have improved and the system has been running as expected


We are currently investigating reports of performance issues from within the portal and will provide a further update shortly.

Began at:

Affected components
  • Solarvista Platform Services
    • Data Storage
    • Message Processing
    • Web Applications
  • Solarvista Infrastructure Services
    • Azure
    • Cloudflare
  • X9 Services
    • Citrix
    • Web Applications