Intermittent error messages/timeouts

After 1 hour and 14 minutes

We've now resolved the incident. Apologies for any inconvenience this may have caused.

After 44 minutes

We've fixed the core issue, and are waiting for things to recover. As of 19:10 all systems now look to be fully functional and continue to be monitored.


We are currently investigating reports of intermittent errors and/or timeouts when attempting to use certain parts of the system.

Began at:

Affected components
  • Solarvista Platform Services
    • Data Storage
    • Message Processing
    • Web Applications