Performance Issues

After 3 hours and 3 minutes

We've now resolved the incident. Thanks for your patience.

After 1 hour and 34 minutes

We've fixed the core issue, things have been recovering over the past 30 minutes and the systems are now running as expected. We will continue to monitor for a period of time prior to resolving this incident.

After 35 minutes

We've confirmed there is a problem and are working to resolve the issue as quickly as possible. We should have a further update in the next 60 minutes.


There is currently an issue with some application services causing performance issues. This is being investigated.

Began at:

Affected components
  • Solarvista Platform Services
    • Data Storage
    • Message Processing
    • Web Applications
  • Solarvista Infrastructure Services
    • Azure
    • Cloudflare