API Gateway Issue

Resolved
Resolved
After 2 hours and 14 minutes

We've now resolved the incident. Apologies for any inconvenience this may have caused.

Recovering
After 1 hour and 3 minutes

The core issue has now been resolved, the platform is now recovering.

Identified
After 35 minutes

The cause of the issue with the gateway service has been identified and we are working on resolving this as quickly as possible.

Investigating

We are investigating an issue with the API gateway service. A further update will be posted as soon as possible.

Began at:

Affected components
  • Solarvista Platform Services
    • Data Storage
    • Message Processing
    • Web Applications