Network performance issues

Resolved

Cloudflare have resolved their issue and we have tested access to Solarvista services

Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

We've fixed the core issue, and are waiting for things to recover.

Investigating

We are aware of performance issues on currently affecting the availability of some websites routed through Cloudflare WAF (e.g. Service Bus, Workflow) This is also affecting connectivity to X9 for new users attempting to log in.

Began at:

Affected components
  • Solarvista Platform Services
    • Data Storage
    • Message Processing
    • Web Applications
  • Solarvista Infrastructure Services
    • Azure
    • Cloudflare
  • X9 Services
    • Citrix
    • Web Applications