Network performance issues


Cloudflare have resolved their issue and we have tested access to Solarvista services

After 1 hour and 17 minutes

We've now resolved the incident. Thanks for your patience.

After 1 hour and 7 minutes

We've fixed the core issue, and are waiting for things to recover.


We are aware of performance issues on currently affecting the availability of some websites routed through Cloudflare WAF (e.g. Service Bus, Workflow) This is also affecting connectivity to X9 for new users attempting to log in.

Began at:

Affected components
  • Solarvista Platform Services
    • Data Storage
    • Message Processing
    • Web Applications
  • Solarvista Infrastructure Services
    • Azure
    • Cloudflare
  • X9 Services
    • Citrix
    • Web Applications