Work item retrieval - Mobile


We've now resolved the incident - thanks for your patience.


Monitoring indicates the change has been successful. Mobile devices that were impacted should now be receiving work items from the service as normal.


We are investigating an issue affecting a subset of users on older Android versions. This is preventing work items from being downloaded to those devices.

An update has been applied to resolve this and we are now monitoring.

Began at:

Affected components
  • Solarvista Platform Services
    • Web Applications