Performance Issues


The issue with the application services has now been resolved. Thanks for your patience.


We've identified several application services that had restarted due to becoming unhealthy, causing a knock-on effect to downstream services. We will continue to monitor and further investigate the root cause. Overall performance should be back to normal.


We are currently experiencing performance issues related to an underlying problem with the application service platform. This is being investigated as a priority and an update will be provided shortly.

Began at:

Affected components
  • Solarvista Infrastructure Services
    • Azure
    • Cloudflare
  • X9 Services
    • Citrix
    • Web Applications