Performance Issues

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

We've fixed the core issue and the majority of impacted services are now working as expected.

Identified

We've identified the root cause of the issue and are actively implementing a resolution. In the meantime, system resources have been scaled to provide additional capacity and bandwidth, ensuring service stability while remediation work is completed.

Investigating

We are investigating telemetry indicating performance issues with the platform, we are investigating and an update will be provided shortly.

Began at:

Affected components
  • Solarvista Platform Services
    • Message Processing
    • Web Applications
  • Solarvista Infrastructure Services
    • Azure