Performance Issue


We've now resolved the incident. Thanks for your patience.


The affected component has been scaled up and we are now seeing improved response times for all services. We will continue to monitor.


From approximately 09:30 this morning we have noted an increase in service response times which look to be caused by contention on one of the databases.

We are investigating and will provide a further update shortly.

Began at:

Affected components
  • Solarvista Platform Services
    • Data Storage
    • Web Applications