Performance Issues

Recovering
Recovering

System performance returned to normal levels at around 11:00 AM. We will continue to monitor closely to ensure stability.

Identified

We've identified the node causing the performance issues and are currently applying mitigation to resolve. We are already seeing improvements in overall performance and message processing.

A further update will be provided shortly.

Investigating

We are investigating alerting related to potential performance issues on the application. We have identified one of the nodes hosting application services as the root cause with high CPU. We are investigating and an update will be provided shortly.

Began at:

Affected components
  • Solarvista Platform Services
    • Message Processing
    • Web Applications
  • Solarvista Infrastructure Services
    • Azure