Message processing delays


We've now resolved the incident. Thanks for your patience.


Messages have been processed at the expected rates for the last 30 minutes or so.

Microsoft have confirmed the power outage has been resolved and affected infrastructure is being restored.

We will continue to monitor and post further updates if required.


We've confirmed slow message processing has been caused by an Azure platform issue (a power event in the region affecting networking services).

We have seen improved message processing rates in the past 10 minutes and have received confirmation Microsoft are working to restore the affected components.

We will continue to monitor and provide updates as they are received.


We are currently investigating delays in message processing (mainly affecting integration actions) We will provide a further update shortly.

Began at:

Affected components
  • Solarvista Platform Services
    • Message Processing
  • Solarvista Infrastructure Services
    • Azure