Auth Service Issues


We've now resolved the incident. Thanks for your patience.


The authentication service issue has been resolved and services are now recovering. We will continue to monitor.


There is currently an issue with the authentication service which will be causing connection failures and timeouts. This is being investigated as a priority and an updated will be posted shortly.

Began at:

Affected components
  • Solarvista Platform Services
    • Data Storage
    • Message Processing
    • Web Applications
  • Solarvista Infrastructure Services
    • Azure
    • Cloudflare
  • X9 Services
    • Citrix
    • Web Applications