We've now resolved the incident. Thanks for your patience.


A spike in utilisation on one of the app services caused a few of the services to begin to timeout when receiving requests. We've fixed the core issue, and are things are getting back to normal.


We are currently investigating reports of a service outage with a number of app services used by the system. An update will be posted as soon as we have some further information.

Began at:

Affected components
  • Solarvista Platform Services
    • Data Storage
    • Message Processing
    • Web Applications