Portal/API Access Issue

After 1 hour and 42 minutes

The incident is now resolved. We apologise for any inconvenience caused.


Early this morning an infrastructure change caused an outage with one of the main applications used for system/API access. The issue has been resolved and services are currently recovering.

Began at:

Affected components
  • Solarvista Platform Services
    • Data Storage
    • Message Processing
    • Web Applications