Connectivity issues

Resolved
Resolved
After 4 hours and 12 minutes

We are now marking this incident as resolved. Thanks for your patience.

Recovering
After 1 hour and 9 minutes

The upstream provider has now confirmed the incident has been resolved, we will continue to monitor.

Identified
After 24 minutes

We have identified the issue with an upstream content delivery network provider who is currently having issues. We are monitoring the situation and will provide updates as they become available.

At this time, the upstream provider has implemented a fix and we are seeing improved results.

Investigating

We are investigating alerts relating to service connectivity. An update will be provided as soon as possible.

Began at:

Affected components
  • Solarvista Platform Services
    • Data Storage
    • Message Processing
    • Web Applications
  • Solarvista Infrastructure Services
    • Azure
    • Cloudflare
  • X9 Services
    • Citrix
    • Web Applications