Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

An update has been released and we are seeing positive signs. Message processing is now back to expected levels and overall system performance looks to be improving. We will continue to monitor and provide updates where necessary.

Updated

An update to the problem service is currently being reviewed and tested. A further update will be posted shortly.

Identified

We've identified the area causing performance problems on the system. We are working to resolve this as soon as possible - a further update will be posted shortly.

Investigating

We are currently investigating an issue that may be affecting system performance. An update will be posted as soon as possible.

Began at:

Affected components
  • Solarvista Platform Services
    • Message Processing
    • Web Applications