Message Processing Delays/Service Access Issues

Resolved
Resolved

We are now marking this incident as resolved. Thanks for your patience.

Recovering

Application services remain stable and message processing is now back to expected rates.
We will continue to monitor.

Updated

The services have been stabilised, these should now be responding as normal. The backlog of messages is being processed and we expect this to return to normal rates in the next 10-15 minutes.

Identified

We are currently investigating an issue causing slow message processing and issues accessing services. A further update will be posted out shortly.

Investigating

We are currently investigating an issue with slow message processing. An update will be posted shortly.

Began at:

Affected components
  • Solarvista Platform Services
    • Message Processing
    • Web Applications