Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

We believe the root of the issue has been found and resolved. Message processing has picked up and is currently processing through the backlog. We estimate this to be completed in the next 10-15 minutes.

Identified

We are currently scaling a number of different resources to attempt mitigation of the issue with message processing delays. A further update will be provided shortly

Investigating

We are currently investigating a potential issue related to message processing that may be causing delays. A further update will be provided shortly.

Began at:

Affected components
  • Solarvista Platform Services
    • Data Storage
    • Message Processing