Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

A spike in utilisation on one of the app services caused a few of the services to begin to timeout when receiving requests. We've fixed the core issue, and are things are getting back to normal.

Investigating

We are currently investigating reports of a service outage with a number of app services used by the system. An update will be posted as soon as we have some further information.

Began at:

Affected components
  • Solarvista Platform Services
    • Data Storage
    • Message Processing
    • Web Applications