We've now resolved the incident. Apologies for any inconvenience this may have caused.


The core issue has now been resolved, the platform is now recovering.


The cause of the issue with the gateway service has been identified and we are working on resolving this as quickly as possible.


We are investigating an issue with the API gateway service. A further update will be posted as soon as possible.

Began at:

Affected components
  • Solarvista Platform Services
    • Data Storage
    • Message Processing
    • Web Applications